Frequently Asked Questions (FAQ)

Ordering & Payment

Q. What payment methods do you accept?

A. PayPal, major credit/debit cards, and digital wallets.

Q. Can I pay in GBP?

A. Yes, all prices are shown and charged in GBP for UK customers.

Shipping & Delivery

Q. Where do you deliver?

A. We deliver across the UK only.

Q. How much is shipping?

A. Shipping costs are calculated at checkout based on your location and order size.

Q. How long does delivery take?

A. Standard delivery typically takes 2–5 business days.

Q. Will I get tracking information?

A. Yes, tracking details are provided after your order is dispatched

Returns & Refunds

Q. What is your return policy?

A. 30-day return policy on all orders. Items must be unused and in their original packaging.

Q. How do I start a return?

A. Contact us via our Contact Page with your order number and reason for return.

Products

Q. Are your products authentic?

A. Yes, all items are sourced from trusted suppliers and are 100% authentic.

Q. Where can I find ingredient information?

A. Full ingredient lists are provided on each product page.

Q. Contact?

A. How can I reach customer support?Please use our Contact Page. We aim to respond within 24 hours.